Frequently Asked Questions
Because Curiosity Deserves Clarity
What age group are the puzzles suitable for?
Our puzzles are designed for little learners just starting to explore language and fine motor skills. They’re perfect for curious toddlers and preschoolers.
What’s the difference between Eastern and Western Armenian puzzles?
Both versions teach spoken Armenian through playful audio and repetition — the only difference is the dialect. Eastern and Western Armenian reflect the rich diversity of Armenian-speaking communities around the world. We offer both so families can choose the version that feels most familiar and meaningful to them. Whichever you pick, the experience is just as joyful, educational, and culturally rooted.
Do I need to speak Armenian to use these puzzles with my child?
Not at all. The sound puzzle does the speaking for you — guiding your child with correct pronunciation and matching animal sounds, so they can learn independently or alongside you.
Are these puzzles educational or just toys?
They’re both! Every Amerigahye puzzle blends play with learning — from vocabulary and memory building to cultural connection and early cognitive development.
How does the sound feature work?
When your child places a piece in the correct spot, the puzzle plays the Armenian pronunciation of the word along with the animal sound. This sound is triggered by a light sensor under the puzzle piece.
Do the puzzles need to be in bright light to work?
Yes. The sensor works best in well-lit rooms. Direct sunlight isn’t necessary, but avoid playing in dim areas or covering the puzzle while in use.
What kind of batteries does the puzzle use?
Each puzzle requires 2 AAA batteries (not included). They’re easy to replace and safely tucked away in a child-secure compartment on the back.
Can I turn off the sound?
Yes. There's an on/off switch on the back so you can choose between sound-on learning or quiet play.
What materials are the puzzles made of?
Our puzzles are crafted from durable, high-quality wood with smooth edges and non-toxic finishes. Each one is tested to meet U.S. safety standards for children’s products — so you can feel confident about what’s in your child’s hands.
Do you ship internationally?
Not just yet, but we’re working on it! If you live outside the U.S. and want access to our puzzles, click here to let us know where you are. It helps us prioritize where to go next and we’ll notify you as soon as international shipping becomes available!
Are more products coming soon?
Yes! We're just getting started. More puzzles, books, and learning tools are on the way. Click here to join our email list to be the first to know.
Do you offer bulk discounts for schools, churches, or community groups?
Yes! We love partnering with schools, churches, daycares, and community organizations that support Armenian language and culture. Whether you're ordering for a classroom, Sunday school, or gift program, we offer bulk pricing and custom support. Email us at hello@amerigahye.com to learn more.
Can I update or cancel my order?
Orders move quickly through our system, so we’re usually unable to make changes once they’re placed. If you need urgent assistance, please contact us right away at support@amerigahye.com. While we can’t guarantee changes, we’ll always do our best to help.
How do I start a return?
Sign in to your account, open your order, and select Request Return. Checked out as a guest? No problem! Just create an account using the same email address you used at checkout, and your order will appear. For eligibility details, see our Refund Policy.
Still have questions?
Email us at hello@amerigahye.com
Or DM us anytime on Instagram @ameriga_hye